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Frequently Asked Questions


Where do you ship to?

We ship worldwide, from New York via the United States Postal Service (USPS) and Fedex. 

When will my order ship?

Orders ship within 48 hours. You will receive an email with tracking information when your order ships.

I'm in NYC. Can I pick up my order?

Since we don't offer pick up at the moment, we strongly recommend visiting these New York photo shops that carry our film: Pink Folder Film HouseExposure Therapy and Photodom in Brooklyn plus Pro Image Photo in Manhattan.

If I don't like my order​,​ can I return it for a refund?

While there are no hard feelings (we understand that novelty film stocks offer excitement for some and are off putting for others) all sales are final, as each item is made to order.