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Frequently Asked Questions


Where do you ship to?

We ship worldwide, via the United States Postal Service (USPS). Cost based on destination is calculated at checkout.

When will my order ship?

Orders ship within 48 hours. You will receive an email with our tracking information when your order ships.

I'm in NYC. Can I pick up my order?

While we don't offer pick up on web order, we recommend visiting a New York photo shop that carries our film.

If I don't like my order​,​ can I return it for a refund?

While there are no hard feelings (we understand that novelty film stocks offer excitement for some and are off putting for others) all sales are final, as each item is made to order.